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Refund Policy

  • Though we are not officially a non-profit corporation, VividCon is not run for profit. Any funds collected for the con are put back into the con, and we do not have a lot of overage. Our refund policy is designed to be as fair as possible to members who might have to cancel unexpectedly, while making it feasible for us to make necessary budgetary committments on our schedule.

  • The deadline for any refund or rollover requests is July 1.

  • We can only give cash refunds if we have a waitlist for memberships. If you would prefer a refund, please inform us. For each person we let in off the waitlist, we will give a full refund to the next person waiting for a refund, in the order that the refund requests are received.

  • If you would like, you can instead request to roll over your membership to next year's convention. Please be aware that if the membership rate goes up for next year, we will have to ask you to pay the difference. Please also make sure that we have a good contact email address for you which will last through the next year (or notify us of any change). If we cannot contact you within a month of opening registration to confirm that you are attending, you may lose your place. Memberships can only be rolled over for one year.

  • We cannot offer either refunds or rollovers after July 1. At this point, our budget and cash flow have to be fixed, and even if we have a waitlist, rollovers and refunds become a significant last-minute hassle to deal with.

  • If you think it is likely that you would have to cancel after this date, and losing the cost of the membership in that case would be a hardship, please consider holding off on registering instead. You can register almost up to the date of the con, though of course if we are sold out, you may not be able to get in.


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